Retail Sales Manager

Job Scope

The job scope of a retail sales manager for building supplies is responsible for managing the sales team and ensuring that the store meets its sales targets, Working with Residential Architects, Developers, Builders, and designers.

Responsibilities

1. Managing the sales team, including hiring, training, and performance management.
2. Developing and implementing sales strategies to increase revenue and profitability.
3. Setting sales targets and monitoring sales performance to ensure that targets are met.
4. Collaborating with other departments, such as marketing and purchasing, to ensure that the store has the right products and promotions to meet customer demand.
5. Managing inventory levels and ensuring that products are in stock and available for customers to purchase.
6. Providing exceptional customer service to ensure customer satisfaction and repeat business.
7. Analyzing sales data and making data-driven recommendations for improvement.
8. Maintaining a clean and organized store environment that promotes a positive shopping experience.
9. Managing budgets and expenses related to sales activities.
10. Staying up-to-date on industry trends and competitors' activities to ensure that the store remains competitive.

Overall, a retail sales manager for building supplies is responsible for managing the sales team and ensuring that the store meets its sales targets. They must be able to think strategically, communicate effectively, and collaborate with other departments to ensure that the store has the right products and promotions to meet customer demand. They must also be customer-focused, able to provide exceptional customer service, and stay up-to-date on industry trends and competitors' activities to ensure that the store remains competitive.

Primary Objective

The primary objective of a retail sales manager is to manage the sales team and achieve sales targets, while ensuring that customers receive excellent service and have a positive experience in the store. The retail sales manager is responsible for developing and implementing sales strategies, training and developing the sales team, monitoring sales performance, and analyzing sales data to identify areas for improvement. The primary goal of a retail sales manager is to increase revenue and profitability by maximizing sales opportunities and ensuring that customers receive exceptional service. They must also ensure that the store is well-stocked with merchandise, that displays and merchandising are attractive and effective, and that the store is clean, organized, and welcoming to customers. Additionally, a retail sales manager must maintain good relationships with customers, vendors, and suppliers, and work closely with other departments such as marketing and operations to ensure that the store meets its sales goals and objectives.

Requirements and skills

1. Education: A bachelor's degree in business administration, marketing, or a related field is typically required, while a master's degree may be preferred.
2. Experience: A retail sales manager should have several years of experience in sales, preferably in a leadership or management role.
3. Leadership skills: A retail sales manager should have strong leadership skills, including the ability to motivate and inspire team members, set goals and objectives, and hold team members accountable.
4. Sales skills: A retail sales manager should have excellent sales skills, including the ability to identify customer needs, close sales, and build relationships with customers.
5. Customer focus: A retail sales manager should have a deep understanding of customer needs and preferences and be able to develop sales strategies that effectively target and engage the target audience.
6. Communication skills: Excellent communication skills are required to effectively communicate with team members, other departments, and external stakeholders.
7. Analytical skills: A retail sales manager should be able to analyze sales data and metrics to measure the effectiveness of sales strategies and make data-driven decisions.
8. Project management skills: A retail sales manager should be able to manage multiple projects simultaneously and ensure that they are completed on time and within budget.
9. Knowledge of the industry: A retail sales manager should have knowledge of the retail industry, including trends, competitors, and best practices.
10. Training and development skills: A retail sales manager should have the ability to train and develop team members to ensure that they have the skills and knowledge needed to meet sales targets.

Overall, a successful retail sales manager should have a combination of education, experience, skills, and abilities that enable them to develop and execute effective sales strategies that drive business growth, increase revenue, and promote the company's brand and products or services.